Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

The 25% Deposit is non-refundable. However, you can cancel or reschedule your rental no less than 4 hours before drop-off time. Any remaining amount paid will be refunded. The 25% deposit can be used towards a future rental within 1 year.

Yes, a 25% deposit secures your date on our calendar. The remaining balance is due the morning of your event.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Yes! All rentals include professional delivery, setup, and takedown. You just enjoy the party—we handle the rest.

Daily rentals time are up to 12 hours for inflatable rentals and 6 hours for soft-play rentals. Inflatable rentals can be rented overnight at an additional charge. Soft-play rentals must be picked up same day.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Normal wear and tear is expected. However, excessive damage or loss will be charged at replacement/repair cost. We review all items upon pickup and discuss any issues immediately. Refer to Service Agreement for terms and conditions.

Yes! We design and build fully custom backdrops, arches, garlands, and installations for any theme (Star Wars, Princess, If You Give a Mouse a Cookie, and more). Share your vision and we’ll bring it to life.

Some smaller non-rental items (small balloon stacks and garlands, small decor) may be available for pickup. Bounce houses and large backdrops require professional delivery, setup and takedown for safety and insurance reasons.